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Office Communicator Windows 10

Microsoft Office Communicator For Windows 10 Microsoft Office Communicator 2007 is an official add-on from Microsoft that is designed to allow better collaboration and communications between several individuals.



Assume that you're using the Microsoft Skype for Business 2016 client on a Windows 10 computer that has multiple network adapters present. When you try to transfer a file to a legacy Communicator client, the file transfer fails.

  • The Microsoft Office Communicator R2 installer is commonly called communicator.exe or INFOPATH.EXE etc. This program was originally developed by Microsoft.
  • IP Office 10.0 Avaya Communicator for Windows Further information can be found in IP Office Platform 10.1 Release Notes.
  • Office Communicator has now updated to Microsoft Lync. To update to Lync or install it for the first time: First determine if you are running a 64-bit or 32-bit version of Windows. Click Start Right-click Computer Select Properties.
  • I’ve just installed Office 2013 but I also have Communicator 2007 R2 installed and found that the Communicator status is not found in Outlook. In the option of Communicator, the option “Update my presence based on my Calendar information” is checked but that doesn’t seem to work either.


The changes in Windows 10 expose an issue with the IP address selection logic that's used by the legacy file transfer process.

How to fix this issue

Important: Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

To fix this issue, install the latest update in June 2019 for Skype for Business for a Click-to-Run installation. To do this, open an Office program, such as Word, and then select File > Account > Update Options > Update Now.
Note If 'Update Options' does not exist in the client, this is an .msi installation.

Don't see your Skype for Business client in the list? Click Skype for Business downloads and updates for a complete list of clients. Click-to-Run is the recommended way to install the Skype for business client. You can download the Click-to-Run client from the Office365 Portal.

After you apply the update, create a Group Policy to set the following registry key on clients:






DWORD data


Or, you can enable this update by creating a custom policy entry and adding it to the client policy, as follows:

Office Communicator For Windows 10

$x = New-CsClientPolicyEntry -Name 'EnableGetSuitableIPWithMultipleAdapters' -Value 'true'

Office Communicator Windows 10

Set-CsClientPolicy -Identity '<ClientPolicyName>' -PolicyEntry @{Add=$x}

Avaya Communicator is a user softphone application which allows the user to make and answer their calls from a range of telephone devices. Avaya Communicator client software is available Windows and iPad devices. An addition version, Avaya Communicator for Web, is supported through Google Chrome, is not covered by this documentation.



See the table below.


Dutch, English (UK), English (US), French, Italian, Brazilian Portuguese, Russian and Spanish.

The features available to the user depend on how the user is licensed for Avaya Communicator and whether the system also includes one-X Portal for IP Office and Voicemail Pro.

Microsoft Communicator Download

Lite Mode

Advanced Mode

Basic Features

Make calls, hold calls, mute and transfer calls.

System directory.

Local application call log.

Make calls, hold calls, mute and transfer calls.

System directory.

Local application call log.

Advanced Features
(Requires one-X Portal for IP Office and Voicemail Pro)

User directories and call logs via one-X Portal for IP Office

Presence (XMPP).

2-Party Instant Messaging

2-Party video calls.

Dual extension support.

Licenses Required

System License

Essential Edition

Essential Edition + Preferred Edition

User Licenses

Avaya Softphone

Office Worker or

Teleworker or

Power User.

System Mode

IP Office Essential Edition


IP Office Preferred Edition



Client Connection

Support for basic mode features is provided directly by the IP Office system.

Support for advanced mode features is provided by the one-X Portal for IP Office and Voicemail Pro applications.

Office Communicator Download For Windows 10

Client Software
The source for the Avaya Communicator client software depends on the user device. However, since Avaya Communicator is supported on a number of Avaya platforms, in all cases the installer must ensure that they obtain a Avaya Communicator client that specifically states IP Office support.


Windows PC Requirements

Microsoft Office Communicator Windows 10

For detailed PC requirements, refer to the appropriate IP Office installation or implementation manual for the application. For general operating system and browser support notes, refer to Operating System Summary.